Contact Us
Questions, corrections, product suggestions, or partnership inquiries — we read every message.
Editorial & Corrections
Spotted an error in a review? Disagree with a rating? Want to challenge our methodology?
editorial@toolstep.comProduct Suggestions
Want us to review a specific product? Have a product you think we missed in a roundup?
suggestions@toolstep.comPartnerships & PR
Brand partnership inquiries, loaner unit requests, or affiliate program questions.
partnerships@toolstep.comCareers
Want to join our review team? We hire domain experts, not generalist writers.
careers@toolstep.comBefore You Email
To help us respond faster, please include the following in your email:
- For corrections: The review URL and the specific claim you believe is incorrect
- For product suggestions: The product name, category, and why you think it deserves a review
- For partnerships: Your company name, the product you'd like us to review, and whether you're offering a loaner unit
Response Time
We aim to respond to all emails within 2 business days. Editorial corrections are prioritized and typically addressed within 24 hours. If you don't hear back within a week, your email may have been caught in our spam filter — please resend.
Mailing Address
ToolStep Editorial
548 Market St, PMB 72211
San Francisco, CA 94104
United States
This is a mailing address only — we do not accept product shipments at this address. For loaner unit logistics, email partnerships@toolstep.com first.